Privacy Policy

Last updated: 2/1/2026

Ascention Apparel (“we,” “our,” or “us”) respects your privacy and understands that many of our customers—particularly those in law enforcement, public safety, and military-related roles—require heightened discretion. This Privacy Policy explains how we collect, use, protect, and disclose information, and how project materials may be handled.


Information We Collect

We collect personal information only when voluntarily provided, including:

  • Name

  • Email address

  • Phone number

  • Organization or unit (if provided)

  • Billing and shipping information

  • Project details submitted through contact, reorder, or account forms

We do not intentionally collect sensitive personal data beyond what is necessary to fulfill a requested project.


Use of Information

We use collected information to:

  • Respond to inquiries and project requests

  • Produce and fulfill custom apparel or gear

  • Communicate regarding orders, reorders, or changes

  • Maintain customer records for repeat work

  • Improve website functionality and services

  • Meet legal, accounting, or operational requirements

We do not sell, rent, or trade personal information.


Law Enforcement, First Responder & Sensitive Projects

We recognize that some projects may involve:

  • Law enforcement identifiers

  • Fire, EMS, or public safety insignia

  • Unit-specific, mission-related, or operationally sensitive designs

By default:

  • Project details and personal information are treated as private

  • No confidential, operational, or identifying information is shared

If a project requires additional confidentiality, customers must notify us in writing at the time of inquiry or order. We are happy to accommodate confidentiality requests when clearly communicated.


Project Images & Portfolio Use

Unless otherwise explicitly requested by the customer:

  • Ascention Apparel reserves the right to photograph and showcase completed work for:

    • Portfolio use

    • Website galleries

    • Social media

    • Marketing or promotional materials

When showcasing work, we make reasonable efforts to:

  • Avoid naming individuals without permission

  • Avoid disclosing sensitive or identifying information

  • Present projects respectfully and professionally

Opt-Out of Portfolio Use

Customers who do not want their project displayed must notify us before production begins.
Once a request is made, the project will not be publicly displayed.


Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Improve site functionality

  • Understand visitor behavior

  • Maintain session preferences

These tools do not collect personally identifiable information beyond what you voluntarily provide.

You may disable cookies through your browser settings.


Third-Party Services

We may use trusted third-party services to operate our website and business, including:

  • Payment processors

  • Email and form services

  • Website analytics tools

These providers receive only the information necessary to perform their services and are required to protect it.


Email & Communications

If you contact us through forms or email:

  • We retain correspondence for service and record-keeping purposes

  • You will not receive marketing emails unless you explicitly opt in


Data Security

We take reasonable administrative and technical steps to protect your information. While no system is completely secure, we strive to safeguard data against unauthorized access, misuse, or disclosure.


Your Rights

You may request to:

  • Review the personal information we have on file

  • Correct or update your information

  • Request deletion of your information (subject to legal or operational requirements)

Requests can be made by contacting us at:

📧 j.carter@ascentionapparel.com


Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.


Contact Information

Ascention Apparel
Flat Rock, Michigan
📧 j.carter@ascentionapparel.com

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